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Effective Date: January 1st, 2024

REFUND POLICY

At turkeyoutlet.com, we strive to provide our customers with a seamless shopping experience. However, we understand that there may be instances where you need to return a product. Our return policy is designed to be fair and transparent, ensuring that you can shop with confidence. Please read the following return policy process carefully:

1. Eligibility for Return

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Returns must be initiated within 7 days from the date of purchase.

2. Initiate the Return:

Contact our Customer Service team through whatsapp +1 (708) 571-6222 or email us at turkeyoutletus@gmail.com

Provide the order number, the name of the item(s) you wish to return, and a brief reason for the return.

3. Return Authorization:

Once your return request is received, our Customer Service team will review it and provide you with a Return Authorization (RA) number if the return is approved.

Clearly mark the RA number on the outside of the package.

4. Packaging the Return:

Pack the item securely in the original packaging, including all accessories, manuals, and any promotional items received.

5. Shipping the Return:

Ship the item(s) to the address (7233 n Campbell ave unit # A Chicago Illinois 60645) provided along with the RA number.

We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

6. Inspection and Processing:

Upon receiving the returned item(s), our team will inspect the product to ensure it meets the return eligibility criteria.

If the return is approved, we will process a refund, exchange, or store credit, depending on your preference and the product's condition.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our Customer Service team immediately for assistance.

8. Customer Service:

Our dedicated Customer Service team is available to assist you with any questions or concerns regarding the return process. Contact Whatsapp +1 (708) 571-6222 or email us at turkeyoutletus@gmail.com

By making a purchase with turkeyoutlet.com, you agree to abide by this return policy. We appreciate your understanding and cooperation in making the return process smooth and efficient. Thank you for choosing turkeyoutlet.com.